Defining Virtual Assistance

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Defining Virtual Assistance: By definition a virtual assistant is a person who works online, remotely to assist people with administrative tasks. I have noticed that many jobs posted for virtual assistants require the VA to be in a certain location which makes no sense at all!

If you are looking for a PA to work in your office or your home or to be at your beck and call whenever you need them then hire a PA. A VA has the freedom to work in their own home, anywhere in the world, to complete tasks that can be done on the internet, by email or by telephone, location should not be a factor, especially with video calling where we can have regular face-to-face meetings.

What can virtual assistants do?

  • Write content for your blog or website
  • Review products
  • Organise your appointments and events
  • Manage your emails
  • Online marketing
  • Social media management
  • Research
  • Surveys
  • Data input
  • Make or take phone calls
  • Transcribe meetings, webinars, conference calls
  • Design social media content
  • Update your website
  • Manage online stock ordering
  • Compile spreadsheets

There are so many tasks that can be done solely online, the list is endless.

Why hire a VA over a PA?

A personal assistant, based in your office or home would require a contract of work, a full or part time salary and other benefits. Virtual assistants are usually home based, freelance or self=employed and have no travelling expenses etc. The additional bonus to hiring a VA is that you can hire someone for the exact hours you need them, for example an hour a week if that’s what you need, which results in less unnecessary expenditure.

How to find a great VA

Obviously you can use search engines, you will find thousands of virtual assistance sites out there, but where do you start and how do you know they are reliable? A great option for this is to use social media. Search and follow/connect with VA’s to see what they get up to, what they post and how they interact with their clients. You can also watch them for a while to see if there are any online complaints, for this I use a great site like Mention to set alerts for your chosen keywords to see what is being said about them on multiple social media networks.

Virtual assistance can cover many skills; it isn’t all about being a secretary anymore! Have a think about what you need VA for, write it down and then find the person who has the right skills for your job. You may find you need to try out more than one VA to find the right fit but that’s ok, as they are freelance you aren’t tied into having an assistant who you don’t get on with or who isn’t up to the job. Set up a trial period and make sure you find the right VA; once you have you will never look back and wonder how you ever managed without one!

Of course you can contact us to see what we have to offer too!